Terms and Conditions

Last Updated: October 16, 2026

These Terms and Conditions apply to purchases made through zorqumel.com and govern the purchase, payment, fulfillment, delivery, return, refund, and cancellation of products offered through our website.

By placing an order through zorqumel.com, you acknowledge that you have read, understood, and agree to these Terms and Conditions and the other applicable policies published on our website.

Zorqumel is owned and operated by Chongqing Tesifu Electronic Commerce Co., Ltd.

In these Terms and Conditions, "Zorqumel," "we," "us," and "our" refer to Chongqing Tesifu Electronic Commerce Co., Ltd. in connection with the operation of zorqumel.com.

Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, dimensions, availability, and other product information displayed on zorqumel.com are accurate and current.

Product images may appear slightly different from the actual product due to lighting, photography, screen settings, manufacturing variations, or other factors.

Product specifications and included components may vary depending on the particular product, model, or configuration. Please review the applicable product page carefully before placing an order.

Prices

Product prices are displayed on the applicable product page and during the checkout process.

Prices may change from time to time without prior notice. A price change will not affect an order that has already been accepted and confirmed, except where an obvious pricing error or other exceptional circumstance applies.

The final amount payable will be displayed during checkout before you submit your payment.

Pricing Errors

Although we make reasonable efforts to maintain accurate pricing information, an obvious typographical, technical, or pricing error may occasionally occur.

If a product has been listed at an obviously incorrect price, we reserve the right to correct the error and, where reasonably necessary, cancel the affected order.

If payment has already been collected for an order that is canceled due to a pricing error, the applicable amount paid will be refunded to the original payment method.

Orders

When you place an order through zorqumel.com, you are submitting a request to purchase the selected products at the price and under the terms shown at checkout.

After submitting an order, you may receive an order confirmation by email. The order confirmation confirms that we have received your order information but does not necessarily mean that the order has been finally accepted for fulfillment.

We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including because of:

• Product availability issues
• Obvious pricing or product-listing errors
• Suspected fraud or unauthorized activity
• Payment authorization problems
• Incorrect or incomplete order information
• Technical or system errors
• Other circumstances that prevent reasonable fulfillment of the order

If we cancel an order after payment has been successfully collected, the applicable amount paid will be refunded to the original payment method.

Order Information

You are responsible for providing accurate and complete information when placing an order, including your name, email address, shipping address, billing information, and any other information required to complete the transaction.

We are not responsible for delays, failed deliveries, or additional costs resulting from inaccurate or incomplete information provided by the customer, except where otherwise required by applicable law.

Payment

Payment must be successfully authorized or completed using one of the payment methods available at checkout.

Available payment methods may vary depending on your location, currency, device, and other checkout conditions.

Payment transactions may be processed by Shopify and authorized third-party payment providers associated with the payment methods available at checkout.

We do not require customers to send complete payment-card numbers, security codes, passwords, or similar sensitive authentication information to us by email.

Order Cancellation and Changes

If you need to cancel or modify an order, please contact us as soon as possible after placing the order.

We will make reasonable efforts to accommodate cancellation or modification requests, but such requests cannot be guaranteed once an order has entered processing, shipment preparation, or fulfillment.

If an order is successfully canceled after payment has been collected, the applicable refund will be issued to the original payment method.

Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy.

Any delivery timeframe shown on the website or provided after checkout is an estimated timeframe and is not a guaranteed delivery date unless expressly stated otherwise.

Delivery may be affected by carrier delays, customs procedures, weather, holidays, transportation disruptions, incorrect addresses, or other circumstances outside our reasonable control.

Customers are responsible for providing an accurate shipping address and for reviewing their order information before completing checkout.

Returns and Refunds

Returns, refunds, exchanges, and related requests are governed by our Return & Refund Policy.

Eligible products may generally be returned within 30 calendar days after delivery, subject to the requirements and exclusions described in our Return & Refund Policy.

Customers must contact our customer support team before sending a product back and should only use the return address and instructions provided by our customer support team.

Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, incorrect, incomplete, or materially different from the applicable product description, please contact us as soon as possible.

We may request photographs, videos, order information, packaging photographs, or other information reasonably necessary to review the issue.

Where a claim is approved, we will provide an appropriate solution in accordance with our Return & Refund Policy and applicable law.

Promotions and Discounts

Promotional offers, discounts, bundle offers, and other special pricing may be subject to additional terms stated with the applicable promotion.

Unless expressly stated otherwise, promotions cannot be combined with other offers and may be limited to available products, quantities, customers, or order periods.

We reserve the right to correct promotional errors and to modify or end a promotion where reasonably necessary.

Product Availability

Product availability may change at any time.

If a product becomes unavailable after an order has been placed, we may contact you regarding the available options.

If we are unable to fulfill the affected order, the applicable amount paid for the unavailable product will be refunded to the original payment method.

Third-Party Services

Our ecommerce operations may rely on third-party services for payment processing, website functionality, shipping, fulfillment, advertising, security, and other business operations.

Third-party services may operate under their own terms and privacy policies. Your use of such services may therefore also be subject to the terms applicable to those providers.

Intellectual Property

The product descriptions, photographs, graphics, logos, designs, text, layouts, and other content displayed on zorqumel.com are owned by or licensed to Zorqumel unless otherwise stated.

Nothing in these Terms and Conditions grants you ownership or other rights in our intellectual property except for the limited right to access and use the website for its intended purposes.

Limitation of Liability

To the fullest extent permitted by applicable law, Zorqumel and Chongqing Tesifu Electronic Commerce Co., Ltd. will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to your purchase or use of products or your use of zorqumel.com.

Nothing in these Terms and Conditions excludes or limits any liability, right, remedy, warranty, or protection that cannot lawfully be excluded or limited under applicable law.

Privacy

Personal information collected in connection with purchases and use of zorqumel.com is handled in accordance with our Privacy Policy.

Please review our Privacy Policy for information about how personal information is collected, used, disclosed, retained, and protected.

Changes to These Terms and Conditions

We may update these Terms and Conditions from time to time to reflect changes to our products, services, business practices, website, or applicable legal requirements.

The updated version will be published on this page with a revised "Last Updated" date.

Updated Terms and Conditions will apply to orders placed after the applicable update, unless otherwise required by applicable law.

Governing Law and Consumer Rights

These Terms and Conditions are subject to applicable law.

Nothing in these Terms and Conditions is intended to deprive consumers of mandatory rights or protections provided by the laws that apply to their purchase or place of residence.

Contact Us

If you have questions regarding these Terms and Conditions, your order, payment, shipping, return, or refund, please contact our customer support team.

Email: support@zorqumel.com

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM

We aim to respond to customer inquiries within 1–2 business days.